Terms and Conditions for Direct Property Aid

Prior to using this service (“Website”), Direct Property Aid (“Company,” “we,” “us,” or “our”) requires you to review these Terms and Conditions (“Agreement”). By accessing, browsing, or using this Website and the services offered through it, including communication via phone, text message (SMS), email, or other means, you acknowledge that you have read, understand, and agree to be bound by this Agreement and our Privacy Policy.

This Agreement outlines the terms of use applicable to this Website and the services provided through it. If you do not agree with these provisions, please do not use our Website or services. By using our Website or services, you agree to abide by all terms in this Agreement.

This Website and service are intended for residents of the United States only and are not intended for use by minors. By using this Website, you certify that:

  • You are of legal age to enter into this Agreement.

  • Any information you submit to us on this Website or otherwise is accurate, complete, and truthful.

  • Your use of this Website and service is subject to all applicable federal, state, and local laws and regulations.

1. Consent to Receive Communications
By providing your phone number and opting into our SMS communications, you expressly consent to receive:

  • Transactional messages related to our services.

  • Marketing and promotional messages, including updates and special offers.

  • Notifications and service-related communications via SMS, email, or phone calls.

We comply with the Telephone Consumer Protection Act (TCPA) and Federal Communications Commission (FCC) regulations, ensuring that all communications are lawful, transparent, and non-intrusive.

Consent is not a condition of purchase, and you may opt out at any time.

2. Opt-Out and Unsubscribe

You may opt out of receiving SMS messages from us at any time by:

  • Replying STOP to any message to unsubscribe.

  • Replying HELP for support or assistance.

  • Contacting us directly via email or phone (see Section 9).

Upon opting out, you will no longer receive text messages unless you opt back in.

3. Message Frequency & Carrier Fees

  • Message frequency varies based on your interactions and preferences.

  • Standard message and data rates may apply per your mobile carrier’s plan.

  • We are not responsible for any charges related to your mobile provider’s SMS services.

4. Compliance with Laws & Regulations

Direct Property Aid adheres to all applicable laws, including but not limited to:

  • TCPA (Telephone Consumer Protection Act) – Ensuring express written consent for marketing messages and clear opt-out mechanisms.

  • FCC regulations – Prohibiting unsolicited telemarketing calls and texts.

  • CTIA Messaging Guidelines – Maintaining ethical SMS marketing and best practices.

  • 10DLC Compliance – Ensuring registration and approval of all messaging campaigns by U.S. mobile carriers.

We do not send unauthorized marketing messages, robocalls, or spam texts.

5. Privacy and Data Collection

We collect and process personal data in accordance with our Privacy Policy, including but not limited to:

  • Phone numbers, IP addresses, and other contact details.

  • Log data, cookies, and user interactions for service improvement.

  • Compliance tracking to meet regulatory requirements.

We do not sell or share your personal information for marketing purposes. View our full Privacy Policy [insert link] for details.

6. Prohibited Use of Our Services

You shall not use this Website or services for:

  • Illegal, abusive, or fraudulent activities.

  • Spamming, harassing, or misleading communications.

  • Unauthorized data collection, hacking, or interference with our systems.

  • Any purpose that violates TCPA, FCC, or other legal requirements.

If we detect any violation of these policies, we reserve the right to terminate your access without notice.

7. No Warranty & Limitation of Liability

  • All services provided through this Website are offered on an "as-is" and "as-available" basis.

  • We do not guarantee uninterrupted service, error-free messaging, or accuracy of content.

  • We are not liable for technical failures, message delivery issues, or third-party service interruptions.

Limitation of Liability:
In no event shall Direct Property Aid, its affiliates, or partners be liable for any indirect, incidental, punitive, or consequential damages arising from the use of this Website or its services.

8. Dispute Resolution and Arbitration Agreement

MANDATORY ARBITRATION NOTICE:
By using this Website or our services, you agree to resolve all disputes through binding arbitration, waiving the right to a jury trial or class action lawsuit.

  • You agree that any claim must be filed within one (1) year from the date of occurrence.

  • Arbitrators are not authorized to award punitive or exemplary damages.

If arbitration is deemed unenforceable, exclusive jurisdiction shall be in the state and federal courts of [Insert Location].

9. Contact Information & Support

For any questions, concerns, or support related to this Agreement or our SMS services, please contact us:

10. Changes to Terms & Policy Updates

We reserve the right to modify these Terms at any time. Updates will be communicated via:

  • Website announcements

  • Email notifications

  • SMS alerts (if applicable)

Your continued use of our services constitutes acceptance of the revised Terms.